At Madalco, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website and services.
By using our website, you agree to the practices described below.
1. Information We Collect
We may collect the following types of information:
- Personal Details: Name, email address, phone number, billing and shipping address
- Order Information: Purchase details and transaction history
- Payment Information: Shared directly with our sales team for order processing (we do not store card details on our website)
- Technical Data: IP address, browser type, device information, and browsing behavior
- Communication Data: Messages sent via contact forms, email, WhatsApp, or support channels
2. How We Use Your Information
Your information is used to:
- Process and manage orders
- Communicate order details, updates, and support
- Share product information and offers (only if opted-in)
- Improve website functionality and user experience
- Prevent fraud and ensure secure transactions
We do not sell or rent your personal information to third parties.
3. Payment Method
At this time, Madalco does not process payments directly through the website.
To place an order or complete a purchase, customers are required to contact our sales team directly. Our team will assist you with product selection, pricing, and secure payment instructions.
You can reach us at:
📧 madalcosalescanada@gmail.com
📧 infomadalenterprise@gmail.com
📞 +1 (213) 445-1282
All payment-related communication is handled securely through our team after order confirmation.
4. Security of Your Information
We take appropriate measures to protect your personal data. Our website uses SSL encryption and standard security practices to safeguard information during transmission.
We ensure that any sensitive details shared with our team are handled responsibly and securely.
5. Cookies & Tracking Technologies
Our website uses cookies to:
- Provide a smooth browsing experience
- Remember your preferences
- Analyze website traffic and performance
You may disable cookies in your browser settings; however, some features may not function properly.
6. Third-Party Services
We may use trusted third-party services such as:
- Shipping and logistics partners
- Analytics tools
- Communication platforms
These third parties are required to protect your data and use it only for service-related purposes.
7. Data Retention
We retain personal data only as long as necessary to:
- Complete and manage orders
- Maintain records for legal and tax purposes
- Resolve disputes and provide support
8. Your Rights
Depending on your location, you may have the right to:
- Access or update your personal data
- Request deletion of your information
- Withdraw consent for marketing communications
- Request a copy of the data we hold
To exercise your rights, please contact us using the details below.
9. Children’s Privacy
Our website is not intended for individuals under 18 years of age, and we do not knowingly collect personal data from minors.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
📧 madalcosalescanada@gmail.com
📧 infomadalenterprise@gmail.com
📞 +1 (213) 445-1282
